PRIVACY POLICY

Respin Health Privacy Notice

Last Updated: July 22, 2025

This Privacy Policy explains how Respin Health, Inc. (“Respin Health,” “Company,” “we,” “us,” or “our”) processes Personal Data (i.e., information that reasonably identifies a specific individual) collected through our website (https://www.respin.health) and other online services that link to this Privacy Policy (collectively, the “Services”), and other online and offline interactions.

This Privacy Policy does not apply to "protected health information" that is subject to the Health Insurance Portability and Accountability Act ("HIPAA"). We handle protected health information when we perform services on behalf of healthcare providers and health plans that are "covered entities" under HIPAA. Where this is the case, we are a "business associate" and we process protected health information in accordance with our written contracts with our clients. We encourage you to review the relevant healthcare provider or health plan's HIPAA Notice of Privacy Practices for more information and to exercise your rights under HIPAA.

This Privacy Policy also does not apply to job applicants or our employees, contractors, or agents.

We may update this Privacy Policy from time to time. Any updated Privacy Policy will be effective when posted. Please check this Privacy Policy periodically for updates.

If you have any questions or concerns after reading this Privacy Policy, please do not hesitate to contact us using the contact information at the end of this Privacy Policy.

IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS TO NOT USE THE SERVICES. THE SERVICES ARE INTENDED FOR USERS LOCATED IN THE UNITED STATES AND YOUR INFORMATION WILL BE PROCESSED AND STORED IN THE UNITED STATES. WE MAKE NO REPRESENTATION THAT THE SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES. ACCESS TO THE SERVICES FROM COUNTRIES OR TERRITORIES OR BY INDIVIDUALS WHERE SUCH ACCESS IS ILLEGAL IS PROHIBITED. THE SERVICES MAY ONLY BE USED WITHIN CERTAIN STATES WITHIN THE UNITED STATES AS DESCRIBED IN OUR TERMS OF SERVICE.

RESPIN IS NOT A MEDICAL PROVIDER. RESPIN CONNECTS USERS WITH MEDICAL PROVIDERS WHO PROVIDE MEDICAL CONSULTATIONS. THE MEDICAL PROVIDERS ARE PART OF AN INDEPENDENT MEDICAL GROUP WITH A NETWORK OF MEDICAL PROVIDERS (EACH, A “PHYSICIAN”). RESPIN IS NOT RESPONSIBLE FOR THE USE OR DISCLOSURE OF YOUR INFORMATION BY PHYSICIANS.

Disclosure Regarding the Supplemental Consumer Health Data Privacy Notice

For information on our processing of “consumer health data” subject to the Washington My Health My Data Act or Nevada Consumer Health Data Privacy Law, please see Supplemental Consumer Health Data Privacy Notice.

Sources of Personal Information

We may collect personal information about you from the following sources:

Directly from you. We may collect personal information you provide to us directly, such as when you contact us through our website or sign up for an account or other services.
Data collected automatically and through tracking technologies. We may automatically collect information or inferences about you; such as through cookies and other tracking technologies, when you interact with our Services. This may include information about how you use and interact with our Services, information about your device, and internet usage information.
From third parties. We may collect personal information from third parties, such as service and content providers, our affiliated companies and subsidiaries, business partners, data brokers, social media companies or other parties who interact with us.
From publicly available sources. We may collect personal information about you from publicly available sources, such as public profiles and websites.

Personal Information We Collect

We may collect the following types of personal information:

Identifiers, such as your name, email address, physical address, telephone number, date of birth, last four digits of your social security number, or other business contact information you provided to create your Respin account.
Records about you, such as signatures; physical characteristics or a description of you; the content, timing, and method of communications you have with us, such as online chats, calls, and emails; and information you share with or upload to our Services.
Demographic information, such as age (including birthdates) and gender.
Commercial information, such as information related to your transactions; products or services purchased, obtained, or considered; subscription information; or other purchasing or consuming histories or tendencies.
Non-precise geolocation data, such as your approximate location based on your IP address.
Audio, electronic, visual, or other sensory information, such as photographs you provide when registering for the Services or call or video recordings.
Inferences drawn from any of the information we collect to create a profile about you reflecting your preferences or behavior, including to assess the level of interest in our products and services based on frequency of visits and contact and determine your preferred frequency for receiving offers.
Sensitive personal information, including the following:
- Account log-in information.
- Information about your health.
- Racial or ethnic origin
- Information concerning your sexual orientation.
Other information you provide to us, such as information in response to surveys, forms, questionnaires, email, features on our website and software applications, engaging with customer service, or while using the Service.

Use of Cookies and other Tracking Technologies.

Respin and its third-party service providers from whom it receives your information may use “cookies” and similar tracking technologies (such as web beacons, tags, scripts and device identifiers used for automatic collection of information), for a variety of purposes. Cookies are small data files that are stored on a user's hard drive at the request of a website to enable the website to recognize and retain certain user information such as customer preferences and history. Cookies help us recognize when and how you use our Services, customize and improve your experience, provide security, analyze our interactions with our Services and its features, gather demographic information about our user base, make special offers of our Service, monitor the success of marketing programs; and for targeted advertising on our website and on other websites on the Internet.

When Respin receives reports from third parties on how certain functionalities of our website works, usage and statistical information such as the user's browser type, operating system, device ID (only for IOS users), these third parties may collect personal information from you in connection with the services they provide and may place cookies, web beacons or other devices on your device to collect non-personal information which may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage of the Service and the other services tracked by these third parties. Respin is not responsible for, and does not control, any actions or policies of any third-party service providers.

The information reports we receive from third party service providers may contain Personal Information or may be de-identified or aggregated, and we may also use these reports to improve our data analytics methods. If we combine cookies with, or link them to, any of your Personal Information, Respin will treat this information as Personal Information.

If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions. However, if you reject cookies or your browser or device settings does not accept cookies, you may not be able to use certain parts of our website or sign in to your Respin account and may not be able to access certain Service features.

Google Analytics

Like many websites, we use Google Analytics for web behavior monitoring, a service that provides information about how many users visit our website and online resources, when they visit, and how they navigate our website. We also may use other Google Analytics tools, such as Demographics and Interest Reporting, which enable us to learn more about the characteristics and interests of the users who visit our website, and Remarketing with Google Analytics, which enables us to provide relevant advertising on different websites and online services.

To learn more about Google’s privacy practices, please go to Google Privacy Policy at: https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at: https://tools.google.com/dlpage/gaoptout.

How we use your information

We may use personal information for the following purposes:

To provide you or your company with products and services, such as making our Services, products, and services available to you; registering, verifying, and maintaining your account with us; providing and delivering you the goods and services you or the company that you represent requests; providing customer service; processing or fulfilling orders and transactions (including processing payments); verifying customer information, identity, and eligibility for certain programs or benefits; communicating with you (including soliciting feedback and responding to requests, complaints, and inquiries); hosting informational sessions; and providing similar services or otherwise facilitating your relationship with us.
For our internal business purposes, such as day-to-day operation of our business; maintaining internal business records, such as accounting, document management, and similar activities; enforcing our policies and rules; management reporting; auditing; and IT security and administration.
For our internal research and product improvement purposes,such as verifying and maintaining the quality and safety of our products and services; improving our products and services; designing new products and services; evaluating the effectiveness of our advertising and marketing efforts; and debugging and repairing errors with our systems, networks, and equipment.
For legal, safety or security reasons, such as complying with legal, reporting, and similar requirements; investigating and responding to claims against us, our personnel, and our customers; for the establishment, exercise or defense of legal claims; protecting our, your, our customers', and other third parties' safety, property or rights; detecting, preventing, and responding to security incidents and health and safety issues (including managing the spread of communicable diseases); and protecting against malicious, deceptive, fraudulent, or illegal activity.
In connection with a corporate transaction, such as if we acquire assets of another business or sell or transfer all or a portion of our business or assets, including through a sale in connection with bankruptcy and other forms of corporate change.
For marketing, such as marketing our products or services or those of our affiliates, business partners, or other third parties. For example, we may use personal information we collect to personalize advertising to you (including by developing product, brand, or services audiences and identifying you across devices/sites); to analyze interactions with us or our Services, or to send you newsletters, surveys, questionnaires, promotions, or information about events or webinars. You can unsubscribe to our email marketing via the link in the email or by contacting us using the contact information at the end of this Privacy Policy.

We may use anonymized, de-identified, or aggregated information for any purpose permitted by law.

How We Disclose Your Personal Information

We may disclose personal information to third parties, including the categories of recipients described below:

Affiliates and subsidiaries, including parent entities, corporate affiliates, subsidiaries, business units, and other companies that share common ownership.
Medical professionals and pharmacies that provide services to you via the Services,
Service providers that work on our behalf to provide the products and services you request or support our relationship with you, such as IT providers, internet service providers, web hosting providers, data analytics providers, and companies that provide business support services, financial administration, or event organization.
Professional consultants, such as accountants, lawyers, financial advisors, and audit firms.
Vendors necessary to complete transactions you request, such as shipping companies and logistics providers.
Law enforcement, government agencies, and other recipients for legal, security, or safety purposes, such as when we share information to comply with law or legal requirements, to enforce or apply our Terms of Service and other agreements or policies; and to protect ours, our customers', or third parties' safety, property, or rights.
Other entities in connection with a corporate transaction, such as if we acquire, or sell or transfer all or a portion of our business or assets including through a sale in connection with bankruptcy and other forms of corporate change.
Business partners that may use personal information for their own purposes, such as:
- Advertisers, ad platforms and networks, and social media platforms;
- Third parties whose cookies and tracking tools we use as described in this Privacy Policy;
- Partners who work with us on promotional opportunities, including co-branded products and services.
Where required by law, we will obtain your consent prior to disclosing your personal information to our business partners. Where recipients use your personal information for their own purposes independently from us, we are not responsible for their privacy practices or personal data processing policies. You should consult the privacy notices of those third-party services for details on their practices.
The public, such as when you have an opportunity to make comments regarding us or our products that we may share with the public, including comments on our blog posts and reviews on our product pages. Any personal information in comments, reviews, or other content that you share in public areas of our Services may be read, collected, or used by other users or the public.
Entities to which you have consented to the disclosure.

Security

We are committed to protecting your personal information. We regularly test our facilities and use a variety of security technologies and procedures to help protect your information from unauthorized access, use or disclosure. Although we maintain reasonable security safeguards, no security measures or communications over the Internet can be 100% secure, and we cannot guarantee the security of your information.

Do-Not-Track

Some web browsers incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. Because DNT is not uniform across browsers, we do not recognize or respond to browser initiated DNT signals.

Our Data Retention Criteria

The period during which we store your personal information varies depending on the purpose for the processing. For example, we store personal information needed to provide you with products and services, or to facilitate transactions you have requested, for so long as you are a customer of Respin. We store your personal information for our marketing purposes until you have opted-out of receiving further direct marketing communications in accordance with applicable law. In all other cases, we store your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy, following which time it is either anonymized (where permitted by applicable law), deleted or destroyed. Once you have terminated your relationship with us, we may retain your personal information in our systems and records in order to ensure adequate fulfillment of surviving provisions in terminated contracts or for other legitimate business purposes, such as to enable easier future user onboarding, demonstrate our business practices and contractual obligations, or provide you with information about our products and services in case of interest.

Children's Privacy

The Respin website and Services are not intended for children under the age of 18 years, and Respin does not knowingly collect any information from children under 18 years old through its website. If the parent or guardian of a child under 18 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files. If Respin obtains knowledge from any source that it has information about a child under 18 in retrievable form in its files, we will delete that information from our existing files.

Email Marketing

Marketing. You have the right to opt-out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as email messages, will give you an option of not receiving such communications from us in the future.

Links to Third-Party Websites

The Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Contact Us

If you have questions regarding this Privacy Policy, our handling of your personal information, or would like to request more information or exercise a data right, please contact us using the webpage at https://www.respin.health/contactus.

SUPPLEMENTAL CONSUMER HEALTH DATA PRIVACY NOTICE

Last Updated: July 22, 2025

This Consumer Health Data Privacy Notice (“Notice”) supplements the Respin Privacy Policy and applies to the collection of “Consumer Health Data” as defined in relevant comprehensive consumer health data privacy laws.

Categories and Uses of Consumer Health Data We Collect

We only collect your Consumer Health Data as needed to provide you with the products or services you request or with your explicit consent. We may collect the following categories of Consumer Health Data:

Individual health condition, treatment, disease, or diagnosis information;
Social, psychological, behavioral, and medical intervention information;
Health-related surgery or procedure information;
Use or purchase of prescribed medication information;
Bodily function, vital sign, symptoms, or measurement of health information;
Diagnosis or diagnostic testing, treatment, or medication information;
Biometric data;
Information about your access to healthcare, including precise location information that could reasonably indicate an attempt to acquire or receive health services or supplies;
Information processed to associate or identify an individual with the data listed above that is derived or extrapolated from non-health information.

Sources of Consumer Health Data

We collect Consumer Health Data from the following sources:

Directly from you, if you request health-related products and services, register to use our health or wellness-related apps, join certain email lists or programs, or volunteer the information in connection with surveys or promotions.
Indirectly from you in certain contexts, if you interact with us by using certain health-related digital properties, enabling certain functionality (such as data syncing with health-related apps), and like, follow, or comment about health-related products and services on our social media sites.
From our vendors, suppliers, consultants, professional advisers, and other third parties, when health-related data is necessary for the purpose of managing and operating our business.

How We May Use Consumer Health Data

We use the Consumer Health Data we collect for a variety of business purposes as described below.

To manage our relationship with you, including responding to your requests or inquiries, giving you access to content or information you request, and better understanding your interests and needs.
To analyze, personalize, and improve our service and our business.
To market and advertise our products and service, including via email and digitally.
To comply with our legal obligations, including with respect to responding to authorities or reporting to government entities.
To create aggregated, de-identified, or other anonymous data; once the Consumer Health Data has been aggregated, de-identified, or anonymized, we may use and disclose it without restriction and in compliance with law.
To operate our business in an effective and compliant way, including to ensure you can access our services, prevent fraud, protect our interests as a company, assess and defend claims, exercise rights and protect the rights of others, and for corporate matters like restructuring or potential reorganization or sale of our business or assets.

How We May Share Consumer Health Data

We only share or disclose your Consumer Health Data as needed to provide you with the products or services that you request, or with your explicit consent. We may share or disclose any or all the above categories of Consumer Health Data to the following entities:

Service Providers (including those hosting or analyzing data on our behalf)
Emergency Personnel
Authorized/legal representatives, family members, and caregivers
Company lawyers, auditors, and consultants
Legal and regulatory bodies

Your Consumer Health Data Privacy Rights

Subject to certain legal limitations and exceptions, you have the following rights regarding your Consumer Health Data:

The right to confirm whether we are collecting, sharing, or selling your Consumer Health Data.
The right to review and request corrections to your Consumer Health Data.
The right to withdraw consent from our collection or sharing of your Consumer Health Data.
The right to request that we delete your Consumer Health Data.

You may submit a request pursuant to any of these rights by contacting us at support@respin.health.

Nevada Supplemental Consumer Health Data Privacy Notices

This Supplement applies to Nevada consumers for purposes of providing additional disclosures required by Nevada's Consumer Health Data Privacy Law. We collect, use, process, and share Consumer Health Data for the purposes and manners described above.

We limit third party collection of Consumer Health Data over time and across different Internet websites or online services when Nevada consumers use our websites or online services. We do this by disabling certain cookies or by ensuring that entities whose cookies, web beacons, pixels, and other online trackers we use on our websites and online services are our service providers or processors under applicable U.S. state privacy or consumer health data privacy laws.

Changes to This Notice

We may update this Notice from time to time. We will notify you of any changes by posting the new Notice on this page. We will also let you know via email and/or a prominent notice on our Sites, prior to the change becoming effective and update “effective date” at the top of this Notice. We recommend reviewing this Notice periodically for any changes. Changes to this Notice are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Notice or our privacy practices, please contact us by:

Email:

support@respin.health

Postal mail:

Respin Health
3402 Pico Boulevard
Santa Monica, 90405